Your details
How we look after what you tell us.
Short version: we collect only what we need to register you and plan CERT-APART, we do not sell it, and you can change or delete it whenever you like.
Who we are
CERT-APART is an online certification preparation (cert-prep) platform for globally recognized professional certifications. You can reach the team at rise@cert-apart.org.
What we collect
- When you register for the program: your name, email, phone or WhatsApp number, gender, age range, where you live, whether you study or work, your institution and role, your education and certifications, what you want to study, and how you like to learn.
- When you register for the launch event: your name, phone, email, institution, status and interests.
- Behind the scenes: your IP address and browser type, kept to stop spam and misuse.
Why we collect it
- To register you and send your confirmation.
- To contact you about your registration and, if you agreed, about opportunities that fit you.
- To plan programmes and classes. For this we look at groups of answers (for example, how many people prefer evening classes), not at you as an individual.
Who can see it
Authorised CERT-APART and Trainora programme staff, through a password-protected dashboard. Our website and email are hosted by Hostinger. We do not sell your details or share them for advertising.
Why we are allowed to use it
You give us your details and agree to be contacted when you register. We also need them to run the program you signed up for, to take your payment and to issue your receipt. If you tick the box to hear from us about other programs, you can take that back at any time.
How long we keep it
For as long as we need it to run the program and stay in touch with you, or until you ask us to delete it. Payment receipts are different: we keep them for the period the law requires for financial records, even if you delete your registration. The receipt itself (your name, what you paid for and the amount) is all we keep for that purpose.
Your rights
- See your data and get a copy. On the My registration page you can read your answers. For a copy of everything we hold about you, email us and we will send it.
- Correct it. Change your contact details and your answers on the same page, or email us.
- Take back your consent or stop messages. Untick the contact box on the same page.
- Delete it. Email us and we will delete your registration for you. We remove your answers and notes. Payment receipts are kept as described above.
- Object or complain. Write to us at rise@cert-apart.org. You may also contact Ghana’s Data Protection Commission.
We answer requests as quickly as we can and will tell you if we cannot do something and why.
How we protect it
Our dashboards need a password, and staff accounts can also need a code from a phone app (two-step sign-in). Staff only see what their job needs, and what staff do is recorded in an activity log that shows if it has been changed. We keep daily backups. Our website and email are hosted by Hostinger, whose servers may be outside Ghana. Emails we send to you contain a private link to your registration page, so please do not forward them.
Video calls in the learning room go straight between the people in the call; we do not record them. Files and messages shared during a call are deleted the next day.
Cookies
We use only the small cookie our forms need to work securely. We do not use advertising or tracking cookies. Our pages load fonts from Google Fonts. Our site may be delivered through Cloudflare, which sees technical details such as your internet address for this.
The law
We aim to handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).
Last updated: 29 October 2026